Privacy Policy

1. Who We Are

FreeWebBuild operates the website at https://freewebbuild.com. We offer a free website building service to individuals and businesses who purchase hosting through our Hostinger affiliate link.

For any privacy-related enquiries, contact us at: info@freewebbuild.com

2. Data We Collect

We collect the following categories of personal data:

Application Form Data

Full name
Email address
Phone / WhatsApp number
Hostinger order reference number
Desired domain name
Website type, purpose, colour preferences, and reference websites
Logo file (if uploaded)
Any additional notes you provide

Contact Form Data

Full name
Email address
Subject and message content

Technical Data (collected automatically)

IP address
Browser type and version
Pages visited and time spent on the Site
Referring URL
Cookie identifiers (see our Cookies section)

3. How We Collect Data

We collect data through:

Application forms — when you submit a website build application
Contact forms — when you send us a message
Cookies and similar technologies — automatically when you browse the Site (see Cookies section)
Email correspondence — if you contact us directly

4. How We Use Your Data

We use your personal data for the following purposes:

Processing applications — to review, approve, or reject your website build request and to communicate our decision
Building your website — to deliver the agreed service if your application is accepted
Communication — to respond to your enquiries, send status updates, and notify you of decisions
Legal compliance — to meet our legal obligations
Site improvement — to understand how users interact with our Site and improve our service

We do not use your data for automated decision-making or profiling, and we do not send unsolicited marketing emails.

5. Legal Basis for Processing

We process your personal data on the following legal bases:

Contract performance — processing your application and delivering the service
Legitimate interests — responding to contact enquiries and improving our site
Consent — for non-essential cookies (you can withdraw consent at any time via the cookie banner)
Legal obligation — where required by applicable law

We do not sell, rent, or trade your personal data to any third parties for marketing purposes.

We may share your data with:

Hostinger — as part of the affiliate referral relationship. Note that Hostinger has its own privacy policy governing data they independently collect.
Email service providers — to deliver transactional emails via our SMTP configuration
Legal authorities — if required by law, court order, or to protect our legal rights

All third parties are required to handle your data securely and in accordance with applicable data protection law.

7. Cookies

Our Site uses cookies — small text files stored on your device — to make the Site function correctly and to understand how it is used.

Essential Cookies (always active)

fwb_session — PHP session cookie used for form security (CSRF protection). Expires at end of browser session. No personal data stored.
fwb_cookies_accepted — Stores your cookie consent preference. Expires after 365 days.

Analytics Cookies (only with your consent)

If you accept cookies, we may use basic analytics to understand page visits and traffic sources. No personally identifiable information is collected through analytics.

You can manage or withdraw your cookie consent at any time by clicking the cookie icon at the bottom-left of any page, or by clearing cookies in your browser settings.

8. Data Retention

We retain your data for as long as necessary to fulfil the purposes outlined in this policy:

Application data — retained for up to 2 years from the date of submission, or until you request deletion
Contact messages — retained for up to 1 year
Technical / log data — retained for up to 90 days

After these periods, data is securely deleted or anonymised.

9. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Access — request a copy of the personal data we hold about you
Rectification — request correction of inaccurate or incomplete data
Erasure — request deletion of your personal data ("right to be forgotten")
Restriction — request that we limit how we use your data
Portability — request your data in a structured, machine-readable format
Objection — object to processing based on legitimate interests
Withdraw consent — where processing is based on consent, withdraw it at any time

To exercise any of these rights, please contact us at info@freewebbuild.com. We will respond within 30 days.

10. Security

We take reasonable technical and organisational measures to protect your data, including:

HTTPS encryption for all data in transit
PDO prepared statements to prevent SQL injection
CSRF token protection on all forms
Input sanitisation on all user-submitted data
Admin panel protected by authentication
Upload directory blocked from direct browser access

However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

11. Third-Party Links

Our Site contains links to third-party websites, including Hostinger. We are not responsible for the privacy practices of those sites. We encourage you to read the privacy policies of any third-party sites you visit.

12. Children's Privacy

Our service is not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If you believe a child has submitted data to us, please contact us and we will delete it promptly.

13. Changes to This Policy

We may update this Privacy Policy periodically. When we do, we will revise the "Last updated" date. Significant changes will be communicated where reasonably possible. Continued use of the Site after changes constitutes your acceptance of the updated policy.

14. Contact Us

For any privacy-related questions, requests, or complaints, please contact us:

Email: info@freewebbuild.com
Contact form: https://freewebbuild.com/contact.php

Contents